Terms and Conditions

Training Events:

Cancellation Policy:

If you need to cancel your participation at any Daybreak event (eg: Conference, Retreat, workshop, in-person training), a voucher (credit) will be provided.  Your voucher can be used toward any Daybreak trainings (online or in-person) at any time in the future (NO EXPIRY) for programming.  The no-expiry voucher value will be set at amount paid by customer.   No refunds are available, unless noted on website with specific conditions for refunds noted therein.  No exceptions will be made to our cancellation policy for any reason including, but not limited to: death, injury, personal loss, illness, natural disasters, war, civil strife, accidents, airport closures, alien invasions (are you still reading the fine print? Just checking) or theft.  If Daybreak cancels a training event, a full refund is provided.


Some Daybreak trainings involve pre-screening for eligibility. If, during the screening process, it is determined by Daybreak that you do not meet eligibility criteria for the training purchased, a full refund will be provided.

Event Faculty Assignments:

Instructors assigned to any training product, including retreats and conferences, are subject to change without notice (in cases of unforeseen circumstances, including but not limited to assigned instructor illness or emergency).

Audio and Visual Technology

At many DTT events, including retreats and conferences, photographs and videos are taken.  You will not be centrally featured in any picture or video without permission, but it is understood that your image may be captured in a crowd or group or background scene.  DTT retains all copyright license rights and sole exclusive ownership of any information, photographs, videos and materials that may not be modified, copied or used without explicit permission of DTT.

Rights for Trespass/Removal from Trainings

Daybreak reserves the right to order your immediate departure from any training event (online or in-person) for disruptive behaviour that causes disturbance or threats to the safety and well-being of others. Whenever possible, you will be given a warning prior to trespass notice.  No refund will be provided in such situations, and every attempt will be made to assist in connecting you to appropriate mental health and legal assistance services if needed.


You hereby release Daybreak Therapy and Training from any compensation payment to you, and/or any indemnification action or demand from you or a third party connected to you, for any losses, damages, costs, liabilities and expenses incurred as a result of your participation in any Daybreak event or training.  You agree that your voluntary participation in any Daybreak training event includes the risk of physical or emotional injury of any sort, and you agree to fully accept this risk, and also to absorb any costs (financial or otherwise) related to such risks or injuries.


Online Training Programs:

Customer Satisfaction

If you are less than 100% satisfied with the online training course you purchased, you are eligible for a voucher credit (if you can show us evidence you stuck with the course, followed through on the exercises, and didn't see results).

Legal Name and Limitations of Liability:

Daybreak Therapy and Training (DTT) is legally registered in Canada as "Karen Day Social Work Professional Corporation" and is commonly known by the practice name "Daybreak Therapy and Training" hereafter referred to as DTT.  DTT will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to your participation at any Daybreak event and/or within the contents of, or use of, or otherwise in connection with, this website and DTT events.  DTT will not be liable for any personal injury, psychological distress, loss or damage in situations including, but not limited to: natural disasters, war, civil strife, accidents, airport closures, theft, interpersonal dispute, emotional/mental health reasons, or loss of personal possessions.  We recommend that customers purchase adequate travel, cancellation and medical insurance prior to any DTT training event requiring travel.

Website Use:

These terms and conditions govern your use of this Daybreak Therapy and Training (hereafter referred to as "DTT") website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website, nor purchase any training product.

This website uses cookies. By using this website and agreeing to these terms and conditions, you consent to DTT's use of cookies in accordance with our privacy policy.

License to use website
Unless otherwise stated, DTT owns the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

  • republish material from this website (including republication on another website);
  • sell, rent or sub-license material from the website;
  • show any material from the website in public;
  • reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
  • edit or otherwise modify any material on the website; or
  • redistribute material from this website except for content specifically and expressly made available for redistribution.

Acceptable use:
You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without DTT’s express written consent.

You must not use this website to transmit or send unsolicited commercial communications.

Restricted access:
Access to certain areas of this website is restricted. DTT reserves the right to restrict access to other areas of this website, or indeed this entire website, at DTT’s discretion.

If DTT provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential.

DTT may disable your user ID and password in situations including but not limited to: profane or unprofessional language used by you on discussion boards of e-courses; illegal activity, such as copyright infringement; and posting of material that gives rise to legal action whether against you or DTT or a third party (in each case under any applicable law).  You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

DTT reserves the right to edit or remove any material submitted to this website in e-course discussion boards, or stored on DTT’s servers, or hosted or published upon this website.

Notwithstanding DTT’s rights under these terms and conditions in relation to user content, DTT does not undertake to monitor the submission of such content to, or the publication of such content on, this website.

No warranties:
This website is provided “as is” without any representations or warranties, express or implied.  DTT makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, DTT does not warrant that:

  • this website will be constantly available, or available at all; nor
  • the information on this website is complete, true, accurate or non-misleading.
  • Nothing on this website constitutes, nor is meant to constitute, advice of any kind. If you require advice in relation to any legal, financial or medical matter you should consult an appropriate professional.

You hereby release Daybreak Therapy and Training from any compensation payment and/or any indemnification action against any losses, damages, costs, liabilities and expenses.

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.

If you do not think they are reasonable, you must not use this website.

Other parties
You accept that as a limited liability entity, DTT has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against DTT’s officers or employees in respect of any losses you suffer in connection with the website.

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect DTT's officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as DTT.

Unenforceable provisions
If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

Breaches of these terms and conditions
Without prejudice to DTT’s other rights under these terms and conditions, if you breach these terms and conditions in any way, DTT may take such action as DTT deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

DTT may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.

Your Agreement With All Aforementioned Terms and Conditions:

Product purchase consent

By purchasing a Daybreak product, you agree with and are legally bound to these terms and conditions.

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.  Who even knows what this means?  Our lawyer just told us to add it, so do let us know if you can actually figure out this particular clause.

Entire agreement
These terms and conditions, together with the privacy policy, constitute the entire agreement between you and DTT in relation to your use of this website, your participation as a customer with Daybreak, and supersede all previous agreements in respect of your use of this website and as a Daybreak customer.  If you're still reading this and have not yet fallen asleep, we're impressed!  You deserve a reward.  In the note section of your purchase order, type: "I deserve a gift."  You'll get a happy surprise in your email, we promise.

Law and jurisdiction
These terms and conditions will be governed by and construed in accordance with Canadian law, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Canada.

Please contact Daybreak Therapy and Training with any questions about these terms and conditions.

This document was created using a Contractology template available at http://www.freenetlaw.com